Frequently Asked Questions
Everything you need to know about your DEWALT Footwear order and products.
Are your boots covered by a warranty?
Yes, all DEWALT Footwear products come with a 1-year limited warranty against manufacturing defects from the date of purchase. Please keep your receipt as proof of purchase for any claims.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your work boots sooner.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If your boots don't fit perfectly, you can exchange them for a different size at no additional shipping cost.
Are DEWALT boots slip-resistant and safety rated?
Safety is our priority. Most of our footwear meets or exceeds ASTM standards for impact and compression. Specific slip-resistance and safety toe details (Steel, Composite, or Aluminum) are listed on each product page.
How should I clean and maintain my leather work boots?
To extend the life of your boots, we recommend removing dirt with a soft brush, cleaning with a damp cloth, and applying a high-quality leather conditioner periodically to prevent cracking.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.