Returns & Exchanges
At DEWALT Footwear, we stand behind the durability of our products and offer a 30-day return policy for items in their original, unworn condition. If your work boots don't provide the perfect fit or meet your performance standards, we are committed to making it right.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the unworn footwear in its original packaging, ensuring all tags are attached and the box is securely sealed.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing